FAQ

Q: Which version of WordPress does the App work with?
A: The App works with WordPress.com and self-installed WordPress 2.5.1 or higher, and WordPress MU 2.6 or higher.

Q: Which device will this work with?
A: The App works with the new iPhone 3G, the original iPhone, and iPod touch.

Q: My blog is located in a folder, and resolves to http://example.com/blog.  How do I add the blog?
A: Type in the full URL when adding the blog, in this case, example.com/blog.

Q: I changed my theme but previewing posts shows the old theme, how do I fix that?
A: In the current release, you’ll need to remove and add the blog back to see the updated theme.

Q: I added or removed categories while in the web WordPress dashboard. When I refresh the app I don’t see those changes — how do I sync those up?
A: In the current release, to avoid collisions, you will need to remove and add the blog back to see the updated categories.

Q: How do I remove the blog?
A: Tap the blue arrow on the right of the blog listing page and then tap “Remove Blog.”

Q: Can I adjust the size of photos uploaded from the app?
A: In version 1.2, you can select to resize them to 640×480 or publish the photos at their original size.

Q: Adding a blog is taking a long time or times out. How do I fix that?
A: If you have a very weak signal or a slow EDGE connection, try again when you are in 3G or WiFi mode.

Q: I can save posts to local drafts but can’t figure out how to publish to the blog — what do I need to do?
A: When you are ready to publish, change the status of the post (from the Write screen) to “Published” and then tap “Save.”

Q: How do I delete a local draft post?
A: On the “Local Drafts” screen, swipe your finger from left to right over the title of the draft.  A “Delete” button will then appear.  Tap “Delete” to remove the draft.

Q: I get an “XML-RPC Service for you blog cannot be found” error but I have XML-RPC enabled, what do I do ?
A: First ensure that you’ve typed in the URL correctly. If it’s correct, and you are on self-hosted WordPress, verify that xmlrpc.php is functioning properly. Locate your RSD meta tag by viewing-source on your blog. It will look similar to this:
<link rel="EditURI" type="application/rsd+xml" title="RSD" href="http://example.com/xmlrpc.php?rsd" />
Next, follow the link, http://example.com/xmlrpc.php?rsd, and make sure it resolved to an XML file. Locate the WordPress API item: http://example.com/xmlrpc.php. And lastly, load that apiLink value into your browser. If everything is setup correctly, you should see this message: “XML-RPC server accepts POST requests only.”

Q: I followed the XML-RPC verification steps above, but I get a different message or the RSD page loads very slowly. Now what?
A: Check with your hosting provider or system administrator to see if permissions or other issues are causing the error. If you receive a “Precondition Failed” that is most likely a mod_Security issue discussed in this WordPress Support Forum discussion. If the RSD page loads very slowly, read up on this.

Q: I checked the RSD and XML-RPC and everything is fine, but I still get an error and/or can’t add my blog. Now what?
A: Another common issue that can cause errors with the App is invalid characters.  The easiest way to check is to go to the W3C Markup Validator and type in the URL of your WordPress site.  If you get a response such as “… one or more bytes that I cannot interpret as UTF-8″ that is most likely what is causing the iPhone App to have trouble with your site.

Q: Can I use SSL to encrypt the App communication?
A: Yes. On WordPress.com blogs, all communication (done over XML-RPC)  is by default going to use an encrypted connection via SSL.  For self-hosted WordPress, if you have SSL enabled, WordPress 2.6.1 or later supports pointing the RSD information at the “https” version of xmlrpc.php which creates an encrypted communication link with the App.

Q: Local draft posts appear to be saved but are not retrievable – is there a fix ?
A: There is no known fix currently but we are vigorously investigating this bug. For a few people who have run into this bug, they were able to get local draft post functionality to work properly by deleting the app and then reinstalling it. Unfortunately doing so deletes any previously saved local drafts.